Ticket Information Ticket Prices Bookings Conditions Equity & Booking Policies

Venue Transport Information

How to buy offline

• Call (07) 3007 3007 to book over the phone with Mastercard, Visa or Bankcard.
• Visit the Greater Union Hoyts Regent Box Office, 167 Queen Street Mall, Brisbane.

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How to buy online
When you've spent some time browsing our catalogue or our online database and you know which films you want to see, use these simple steps to make your first online purchase.

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Buying tickets or redeeming tickets from a pass.

Using the Website:

Register yourself on the site (click "Register for BIFF" on any page).

If you are already registered, just sign in using the box on the left.

To purchase tickets online:

1. Go to www.biff.com.au and sign in.

2. Find the film (or films) you want to see by clicking on "Search Films Now" in the left-hand menu to find the film title.

3. Under the film review you will find the film's screening session details. Identify the session you wish to attend and click the "Add to My Booking List" button.

4. The film will now appear on the left margin under the heading of "My Bookings"

5. You can repeat steps 2 & 3 for as many films as you would like to attend.

6. When you are ready to book tickets, click the "Confirm My Seats Now" button under "My Bookings". The main screen will display a list of all the transactions you have nominated. Check it carefully, and make any adjustments as appropriate. You can delete a whole transaction by clicking the X to the left of the transaction listing.

7. When you are satisfied it is correct, click "Next". This will take you to a summary page. Clicking "Purchase Now" will start up the Commonwealth Bank secure online transaction system.

8. When your transaction is complete, you will be sent an email to your registered address containing the details of your transaction. This is your official receipt. Print it off and bring it to the Box Office in the Regent to pick up your tickets.

9. Enjoy the film!

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Purchasing passes online

Using the Website:

Register yourself on the site (click "Register for BIFF" on any page).

If you are already registered, just sign in using the box on the left.

To purchase a pass online:

1. Go to www.biff.com.au and sign in.

2. Click on "Passes" from the left hand menu.

3. Select the type of Take 5 you wish to buy.

There are 3 types of Take 5 passes:

(a) Standard (any 5 R/D/C/L Sessions)

(b) Concession (any 5 R/D/C/L Sessions)

(c) Off Peak (any 5 D/C/L Sessions)

4. Select the number of Take 5 passes you wish to purchase

Remember, a Take 5 is a voucher for 5 tickets

10 films = 2 Take 5 Passes

5. When you have made your choice, click "Purchase Now"

This will commence the Commonwealth Bank secure online transaction system.

6. When your transaction is complete, you will be sent an email to your registered email address detailing the transaction you have made. THIS IS YOUR OFFICIAL RECEIPT.

You will need this receipt if you wish to go to the Box Office to redeem tickets against your pass.

7. You may redeem tickets against your pass in 2 ways - either online (as outlined in the steps under "Redeeming Tickets from a Pass"), or by taking your receipt to the Box Office and redeeming tickets in person.

Remember - if you have made a concession purchase, you will be asked to display the concession card when you pick you your tickets.

8.   Enjoy the film!

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Registering passes online
If you've purchased a pass at the box office we recommend that, whether you intend to redeem it online or offline, you register it online at the BIFF site.

Why? Until you register your pass it is like cash. There is nothing to say it belongs to a specific person. If you drop it in the street, anyone can pick it up and use it. We will have no way of knowing it wasn't you.

By registering your pass online, you link it to your profile. When the pass is used, the person using it must be identified as being the proper pass holder before they can make a transaction. It's an extra level of security to give you piece of mind.

Passes purchased online are automatically linked to your profile.

To register a pass:

1. Logon to the site and sign in. If you are not registered you will need to do so first.
   
2. Click on Passes
   
3. Enter the PASS NUMBER into the space provided, and click REGISTER.
   
4. The pass is now linked to your profile.

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A note on concessions
We are pleased to offer concession pricing to specified groups. Please note that concessions only apply to the cardholder and are not transferable. Every time tickets or passes are collected from the box-office, patrons must provide appropriate ID to obtain the concession. If you are picking up tickets on behalf of other people, you will need to have their concession cards with you.

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